| Value delivery of information technology investment: a conceptual framework F Ahmad, NH Arshad International Journal of Computer Theory and Engineering 6 (2), 150, 2014 | 22 | 2014 |
| Empirical study on electronic service quality N Arshad, F Ahmad, N Janom Public Sector ICT Management Review 2 (1), 29-37, 2007 | 19 | 2007 |
| Evaluating the adoption level of electronic customer relationship management by telecommunication companies NR Ab Hamid, F Ahmad, SN Tahir Shah, NH Arshad WSEAS Transactions on Systems 9 (2), 115-124, 2010 | 15 | 2010 |
| Online transportation services guideline for service quality NH Arshad, F Ahmad, N Janom, A Mohamed WSEAS Transactions on Business and Economics 5 (5), 201-209, 2008 | 11 | 2008 |
| Ishikawa diagram of critical factors for information technology investment success: A conceptual model F Ahmad, WA Abd Ghani, NH Arshad Proceedings of The 4th International Conference on Information Systems …, 2013 | 8 | 2013 |
| A Balanced Scorecard approach in evaluating IT projects in the public sector NH Arshad, HM Idrus, F Ahmad 2012 IEEE Business, Engineering & Industrial Applications Colloquium (BEIAC …, 2012 | 4 | 2012 |
| Service Quality in Internet Retailing: A Study on Land Transportation Services NH Arshad, F Ahmad, N Janom, A Mohamed Proceedings of the 6th WSEAS International Conference on e-Activities, 14-16, 2007 | 4 | 2007 |
| eCRM features in telecommunication websites NH Arshad, F Ahmad, SN Shah, NRA Hamid Links 10, 0-50, 2009 | 2 | 2009 |
| An assessment of electronic customer relationship management adoption by telecommunication companies NR Ab Hamid, NH Arshad, F Ahmad, SNT Shah marketing 15, 16, 2009 | 1 | 2009 |
| Empirical Analysis of IT Investment Evaluation Model F Ahmad, M Jaffar, NH Arshad 2018 IEEE Conference on e-Learning, e-Management and e-Services (IC3e), 116-121, 2018 | | 2018 |
| Do you have what your customers want?: An empirical study of telecommunication companies websites NR Ab Hamid, F Ahmad, SN Tahir Shah, NH Arshad | | 2010 |
| Internet retail service quality: the impact to e-business success/Datin Prof. Madya Dr. Noor Habibah Hj. Arshad, Norjansalika Janom, Fauziah Ahmad NH Arshad, N Janom, F Ahmad Institute of Research, Development and Commercialization, Universiti …, 2006 | | 2006 |
