| Financial institutions using social media–do consumers perceive value? P Dootson, A Beatson, J Drennan International Journal of Bank Marketing 34 (1), 9-36, 2016 | 155 | 2016 |
| Visual mis/disinformation in journalism and public communications: Current verification practices, challenges, and future opportunities TJ Thomson, D Angus, P Dootson, E Hurcombe, A Smith Journalism Practice 16 (5), 938-962, 2022 | 74 | 2022 |
| Where do consumers draw the line? Factors informing perceptions and justifications of deviant consumer behaviour P Dootson, KA Johnston, A Beatson, I Lings Journal of Marketing Management 32 (7-8), 750-776, 2016 | 72 | 2016 |
| Chatbots and service failure: When does it lead to customer aggression YSS Huang, P Dootson Journal of Retailing and Consumer Services 68, 103044, 2022 | 41 | 2022 |
| Deterring deviant consumer behaviour: when ‘it’s wrong, don’t do it’doesn’t work P Dootson, I Lings, A Beatson, KA Johnston Journal of Marketing Management 33 (15-16), 1355-1383, 2017 | 35 | 2017 |
| Tactics to deter deviant consumer behavior: a research agenda P Dootson, KA Johnston, I Lings, A Beatson Journal of Consumer Marketing 35 (6), 577-587, 2018 | 30 | 2018 |
| The game of clones and the Australia tax: Divergent views about copyright business models and the willingness of Australian consumers to infringe P Dootson, N Suzor UNSWLJ 38, 206, 2015 | 22 | 2015 |
| Managing problematic visual media in natural hazard emergencies P Dootson, TJ Thomson, D Angus, S Miller, E Hurcombe, A Smith International Journal of Disaster Risk Reduction 59, 102249, 2021 | 20 | 2021 |
| 3.2 billion images and 720,000 hours of video are shared online daily. Can you sort real from fake? TJ Thomson, D Angus, P Dootson The Conversation, 2020 | 20 | 2020 |
| Retail 5.0: Check-out the future M Kowalkiewicz, M Rosemann, P Dootson PwC Chair in Digital Economy, 2017 | 18 | 2017 |
| Reducing deviant consumer behaviour with service robot guardians P Dootson, DA Greer, K Letheren, KL Daunt Journal of Services Marketing, 2022 | 16 | 2022 |
| Emergency notification: Warnings and alerts E Kuligowski, P Dootson Encyclopedia of wildfires and wildland-urban interface (WUI) fires, 2018 | 14 | 2018 |
| Decision-making with artificial intelligence: Towards a novel conceptualization of patterns. M Leyer, A Oberlaender, P Dootson, M Kowalkiewicz PACIS, 224, 2020 | 12 | 2020 |
| Government 5.0: the future of public services M Kowalkiewicz, P Dootson The Chair in Digital Economy, 2019 | 11 | 2019 |
| Banking with a chatbot: a battle between convenience and security K Letheren, P Dootson The Conversation, 2017 | 11 | 2017 |
| When size matters: Exploring perceptions and justifications of deviant consumer behavior P Dootson, L Neale, S Fullerton Advances in consumer research 42, 298-301, 2014 | 8 | 2014 |
| Smart city initiatives: Designing a project-level smart value assessment instrument J Van den Bergh, P Dootson, M Kowalkiewicz, S Viaene Proceedings of the 19th annual international conference on digital …, 2018 | 7 | 2018 |
| Consumer misbehavior: A concurrent look at the impact that the size of the victim and the size of the loss have on opinions regarding the acceptance or unacceptance of 12 … S Fullerton, L Neale, P Dootson Advances in Marketing: Transformational Marketing, 19-26, 2014 | 7 | 2014 |
| Consistent and conflicting information in floods and bushfires impact risk information seeking, risk perceptions, and protective action intentions P Dootson, E Kuligowski, DA Greer, SA Miller, V Tippett International Journal of Disaster Risk Reduction 70, 102774, 2022 | 6 | 2022 |
| The economics of self-service checkouts G Mortimer, P Dootson The Conversation, 2017 | 6 | 2017 |
Dominique A. GreerQUT Business School, Queensland University of TechnologyVerified email at qut.edu.au
