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Sonia Bharwani
Sonia Bharwani
Unknown affiliation
Verified email at isme.co.in
Title
Cited by
Cited by
Year
An exploratory study of competencies required to cocreate memorable customer experiences in the hospitality industry
S Bharwani, J Vinnie
Hospitality marketing and consumer behavior, 159-185, 2017
3632017
Challenges for the global hospitality industry: an HR perspective
S Bharwani, N Butt
Worldwide hospitality and tourism themes, 2012
2012012
Competencies of hotel general managers: a conceptual framework
S Bharwani, P Talib
International Journal of Contemporary Hospitality Management, 2017
1602017
Risk identification and analysis in the hospitality industry: Practitioners' perspectives from India
S Bharwani, D Mathews
Worldwide Hospitality and Tourism Themes 4 (5), 410-427, 2012
672012
Customer service innovations in the Indian hospitality industry
S Bharwani, D Mathews
Worldwide Hospitality and Tourism Themes 8 (4), 416-431, 2016
582016
Post-pandemic pressures to pivot: tech transformations in luxury hotels
S Bharwani, D Mathews
Worldwide Hospitality and Tourism Themes 13 (5), 569-583, 2021
352021
Techno-business strategies for enhancing guest experience in luxury hotels: a managerial perspective
S Bharwani, D Mathews
Worldwide Hospitality and Tourism Themes 13 (2), 168-185, 2021
202021
Business model innovation in the Indian hospitality industry: A study of the willingness to outsource specialty restaurants in luxury hotels
S Bharwani, D Mathews, AS Ghura
Worldwide Hospitality and Tourism Themes, 2019
142019
Sustainable luxury: from an oxymoron to a tautology–the case of the Indian luxury hospitality industry
S Bharwani, D Mathews
Worldwide Hospitality and Tourism Themes 15 (3), 231-248, 2023
132023
Hospitality innovations in the emerging experience economy: a case study of the Oberoi Resorts
S Bharwani
Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and …, 2015
82015
Successful Hospitality Innovations–Case study of Oberoi Resorts
S Bharwani
Institute for International Management and Technology, The 2nd International …, 2007
42007
Reflection as a Process From Theory to Practice
S Bharwani, D Musunuri
Advanced Methodologies and Technologies in Modern Education Delivery, 129-141, 2019
32019
The Oberoi resorts: luxury redefined
S Bharwani
Emerald Emerging Markets Case Studies 1 (3), 1-18, 2011
32011
Decoding the strategic growth challenges faced by the Indian hospitality sector.
D Musunuri, S Bharwani
Journal of Services Research 14 (1), 2014
22014
Leadership Development in The Hospitality Industry: Perspectives From India
S Bharwani
The Indian Hospitality Industry, 125-154, 2017
12017
An exploratory study of competencies required to co‐create memorable customer experiences in the hospitality industry
S Bharwani, V Jauhari
International Journal of Contemporary Hospitality Management 25 (6), 823-843, 2013
2013
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Articles 1–16