Selim Ahmed

Cited by

	All	Since 2018
Citations	1630	1488
h-index	21	20
i10-index	26	26

420

210

105

315

20142015201620172018201920202021202220239 20 36 58 92 134 178 301 362 410

Co-authors

Rafikul IslamInternational Islamic University MalaysiaVerified email at iium.edu.my
NOOR HAZILAH ABD MANAFProfessor, International Islamic University MalaysiaVerified email at iium.edu.my
Dr. Muhammad MohiuddinAssociate Professor, Dept. of Management, Faculty of Business Administration, Laval UniversityVerified email at fsa.ulaval.ca
Dr.TAHIR SUFIUniversidad de las Américas Puebla, MexicoVerified email at udlap.mx
Dr. Muhammad Mehedi MasudAssistant Professor, Department of Development Studies, University of Malaya, MalaysiaVerified email at um.edu.my
Dr Ezaz Ahmed, SHRM-SCPDean, Business Programs, Columbia College, South Carolina, USAVerified email at columbiasc.edu
Md Mahfuzur RahmanUniversity of SharjahVerified email at sharjah.ac.ae
Prof. Dr. AKM Ahasanul HaqueProfessor of Marketing, International Islamic University MalaysiaVerified email at iium.edu.my
KHALIQ Ahmad Dr.Professor, ISTAC (IIUM)Verified email at iium.edu.my
Musfiq Mannan ChoudhuryProfessor of E-Business and Digital Marketing, University of DhakaVerified email at du.ac.bd
Muhammad Khalilur RahmanFaculty of Entrepreneurship and Business, Universiti Malaysia KelantanVerified email at umk.edu.my
Dzuljastri Abdul RazakInternational Islamic University malaysiaVerified email at iium.edu.my
Rashidah Abdul RahmanProfessor of Accounting, King Abdulaziz University, Jeddah, Saudi ArabiaVerified email at kau.edu.sa
Md Fouad Bin AminAssistant Professor, King Saud UniversityVerified email at ksu.edu.sa

Selim Ahmed

Associate Professor & Head, World School of Business, World University of Bangladesh (WUB)

Verified email at business.wub.edu.bd

Business & Management Lean Six Sigma Quality Management Service Management Healthcare Management


Title Sort by citations Sort by year Sort by title	Cited by Cited by	Year
Service quality, patient satisfaction and loyalty in the Bangladesh healthcare sector S Ahmed, KM Tarique, I Arif International journal of health care quality assurance 30 (5), 477-488, 2017	177	2017
Key Success Factors of Online Food Ordering Services: An Empirical Study Z Kedah, Y Ismail, AKMA Haque, S Ahmed Malaysia Management Review 50 (2), 19-36, 2015	148*	2015
The effects of marketing mix on consumer satisfaction: a literature review from Islamic perspectives S Ahmed, MH Rahman Turkish Journal of Islamic Economics 2 (1), 17-30, 2015	142	2015
Effects of Lean Six Sigma application in healthcare services: a literature review S Ahmed, NHA Manaf, R Islam Reviews on environmental health 28 (4), 189-194, 2013	133	2013
Integrating DMAIC approach of Lean Six Sigma and theory of constraints toward quality improvement in healthcare S Ahmed Reviews on environmental health 34 (4), 427-434, 2019	112	2019
Entreprenuerial intention among Nigerian university students AD Muhammad, S Aliyu, S Ahmed American Journal of Business Education (AJBE) 8 (4), 239-248, 2015	98	2015
Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector R Islam, S Ahmed, M Rahman, A Al Asheq The TQM Journal 33 (6), 1163-1182, 2021	94	2021
Measuring service quality of a higher educational institute towards student satisfaction S Ahmed, MM Masud American journal of educational research 2 (7), 447-455, 2014	76	2014
The impact of Islamic Shariah compliance on customer satisfaction in Islamic banking services: mediating role of service quality S Ahmed, M Mohiuddin, M Rahman, KM Tarique, M Azim Journal of Islamic Marketing 13 (9), 1829-1842, 2022	68	2022
The intricate relationships of consumers’ loyalty and their perceptions of service quality, price and satisfaction in restaurant service S Ahmed, A Al Asheq, E Ahmed, UY Chowdhury, T Sufi, MG Mostofa The TQM Journal 35 (2), 519-539, 2023	64	2023
Measuring Lean Six Sigma and quality performance for healthcare organizations S Ahmed, NH Abd Manaf, R Islam International Journal of Quality and Service Sciences 10 (3), 267-278, 2018	55	2018
Effect of Lean Six Sigma on quality performance in Malaysian hospitals S Ahmed, NH Abd Manaf, R Islam International journal of health care quality assurance 31 (8), 973-987, 2018	53	2018
Measuring quality performance between public and private hospitals in Malaysia S Ahmed, NH Abd Manaf, R Islam International Journal of Quality and Service Sciences 9 (2), 218-228, 2017	47	2017
Identifying the gaps between customer expectations and perceptions on service quality dimensions of Islamic banks in Malaysia R Islam, S Ahmed, DA Razak International Journal of Quality and Service Sciences 7 (4), 424-441, 2015	35	2015
Prioritisation of service quality dimensions for healthcare sector R Islam, S Ahmed, KM Tarique International Journal of Medical Engineering and Informatics 8 (2), 108-123, 2016	33	2016
Critical factors of service quality in a graduate school of Malaysia N Hazilah Abd Manaf, K Ahmad, S Ahmed International Journal of Quality and Service Sciences 5 (4), 415-431, 2013	33	2013
Employee perceptions on reward/recognition and motivating factors: A comparison between Malaysia and UAE A Ismail, S Ahmed American Journal of Economics 5 (2), 200-207, 2015	27	2015
Assessing Customer-Based Brand Equity and Brand Competitiveness of an Electronic Company in Bangladesh DR Tanu, S Ahmed, WB Latif Journal of Research in Marketing 10 (1), 758-765, 2019	26*	2019
Effects of Six Sigma initiatives in Malaysian private hospitals S Ahmed, NH Abd Manaf, R Islam International Journal of Lean Six Sigma 10 (1), 44-57, 2019	24	2019
Micro-entrepreneurs’ intention to use Islamic micro-investment model (IMIM) in Bangladesh R Abdul Rahman, AD Muhammad, S Ahmed, F Amin Humanomics 32 (2), 172-188, 2016	24	2016

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