Effective TQM implementation in the service industry: a proposed framework H Magd, S Negi, MSA Ansari Quality Innovation Prosperity 25 (2), 95-129, 2021 | 13 | 2021 |
An innovative approach of integrating service quality, employee loyalty and profitability with service profit chain in telecom service industry: An empirical validation MSA Ansari Proceedings on Engineering 3 (1), 1-12, 2021 | 12 | 2021 |
Extended service profit chain in telecom service industry in Oman–An empirical validation MSA Ansari Sustainable Futures 2, 100032, 2020 | 12 | 2020 |
TQM framework for healthcare sectors: barriers to implementation MSA Ansari Quality Innovation Prosperity 26 (1), 1-23, 2022 | 11 | 2022 |
Does emotional intelligence influence employees, customers and operational efficiency? An empirical validation MSA Ansari, JA Farooquie, SM Gattoufi International Journal of Marketing Studies 8 (6), 77-88, 2016 | 10 | 2016 |
FDI, disinvestment and growth: an appraisal of Bhutanese economy MSA Ansari, SA Khan Journal of Chinese Economic and Foreign Trade Studies 16 (1), 64-82, 2023 | 8 | 2023 |
Critical Success Factors of E-Learning Implementation in Higher Education Institutions: A Proposed Framework for Success. H Magd, A Nzomkunda, S Negi, M Ansari Global Business & Management Research 14, 2022 | 7 | 2022 |
Effective TQM Implementation in the Service Industry: A Proposed Framework. Quality Innovation Prosperity, 25 (2), 95–129 H Magd, S Negi, MSA Ansari | 5 | 2021 |
Impact of blockchain technology on operations and supply chain management performance H Magd, MSA Ansari, S Negi 1st International Conference on Innovation in Information Technology and …, 2023 | 4 | 2023 |
Post-COVID-19 Challenges and Opportunities for Higher Education Institutions in Oman A Study of Modern College of Business and Science ANDMSAA HESHAM MAGD, SAURAV NEGI The International Journal of Learning in Higher Education 30 (1), 69-87, 2022 | 4 | 2022 |
Assessing the Impact of Service Quality on Customers and Operators: Empirical Study MSA Ansari, JA Farooquie, SM Gattoufi International Journal of Business and Management 11 (9), 207, 2016 | 4 | 2016 |
LEAN SIX SIGMA IN HEALTHCARE: SOME SOBERING THOUGHTS ON IMPLEMENTATION MSA Ansari Proceedings on Engineering Sciences 4 (4), 457-468, 2022 | 2 | 2022 |
The Relationship between TQM, Knowledge Management, and Innovation: A Framework to Achieve Organizational Excellence in Service Industry. H Magd, M Ansari, S Negi Global Business & Management Research 13 (3), 2021 | 2 | 2021 |
Emotional Intelligence and Extended Service Profit Chain in Telecom Industry in Oman–An Empirical Validation MSA Ansari, JA Farooqui, SM Gattoufi International Business Research 11 (3), 133-148, 2018 | 1 | 2018 |
Comparative Analysis of Quality Assurance Agencies Standards and Process in Higher Education: Proposed Inclusive Framework for GCC H Magd, MS Ansari, S Negi Evaluating Global Accreditation Standards for Higher Education, 81-102, 2024 | | 2024 |
Significance of Capacity Building Through Professional Development Programs: Pathways to Accreditation in HEIs MSA Ansari, H Jonathan Evaluating Global Accreditation Standards for Higher Education, 265-277, 2024 | | 2024 |
Need for explainable artificial intelligence ethnic decision-making in society 5.0 H Magd, MSA Ansari, SA Khan XAI Based Intelligent Systems for Society 5.0, 103-127, 2024 | | 2024 |
COVID-19 a Curse or Blessing?: The Rise of E-Learning, Blended, and Virtual Learning with COVID-19 MSA Ansari Global Higher Education and the COVID-19 Pandemic, 13-31, 2023 | | 2023 |
Building and Developing an Enhanced Culture of Academic Integrity in HEIs in Oman H Magd, H Jonathan, M Ansari Res Militaris 13 (2), 300-315, 2023 | | 2023 |