David Holman
David Holman
Manchester Business School, University of Manchester
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Cited by
Cited by
Shopfloor innovation: Facilitating the suggestion and implementation of ideas
CM Axtell, DJ Holman, KL Unsworth, TD Wall, PE Waterson, E Harrington
Journal of occupational and organizational psychology 73 (3), 265-285, 2000
Emotion regulation in customer service roles: testing a model of emotional labor.
P Totterdell, D Holman
Journal of occupational health psychology 8 (1), 55, 2003
The effects of performance monitoring on emotional labor and well-being in call centers
D Holman, C Chissick, P Totterdell
Motivation and Emotion 26, 57-81, 2002
A classification of controlled interpersonal affect regulation strategies.
K Niven, P Totterdell, D Holman
Emotion 9 (4), 498, 2009
Employee well-being in call centres
D Holman
Call Centres and human resource management: A cross-national perspectiveá…, 2004
Rethinking Kolb's theory of experiential learning in management education: The contribution of social constructionism and activity theory
D Holman, K Pavlica, R Thorpe
Management learning 28 (2), 135-148, 1997
Emotional labour and emotional exhaustion: Interpersonal and intrapersonal mechanisms
D MartÝnez-I˝igo, P Totterdell, CM Alcover, D Holman
Work & Stress 21 (1), 30-47, 2007
The global call center report: International perspectives on management and employment
D Holman, R Batt, U Holtgrewe
Job types and job quality in Europe
D Holman
Human relations 66 (4), 475-502, 2013
Emotion Regulation of Others and Self (EROS): The development and validation of a new individual difference measure
K Niven, P Totterdell, CB Stride, D Holman
Current Psychology 30, 53-73, 2011
The Globalization of Service Work: Comparative Institutional Perspectives on Call Centers: Introduction to a Special Issue of the Industrial & Labor Relations Review
R Batt, D Holman, U Holtgrewe
Ilr Review 62 (4), 453-488, 2009
Acceptability of workplace bullying: A comparative study on six continents
JL Power, CM Brotheridge, J Blenkinsopp, L Bowes-Sperry, N Bozionelos, ...
Journal of Business Research 66 (3), 374-380, 2013
Work characteristics, learning-related outcomes, and strain: a test of competing direct effects, mediated, and moderated models.
DJ Holman, TD Wall
Journal of occupational health psychology 7 (4), 283, 2002
Affect networks: a structural analysis of the relationship between work ties and job-related affect.
P Totterdell, T Wall, D Holman, H Diamond, O Epitropaki
Journal of applied psychology 89 (5), 854, 2004
Using repertory grids in management
M Easterby‐Smith, R Thorpe, D Holman
Journal of european industrial training 20 (3), 3-30, 1996
Social networkers: Measuring and examining individual differences in propensity to connect with others
P Totterdell, D Holman, A Hukin
Social networks 30 (4), 283-296, 2008
Promoting innovation: A change study
C Axtell, D Holman, T Wall
Journal of occupational and organizational psychology 79 (3), 509-516, 2006
Call centres
D Holman
The new workplace: A guide to the human impact of modern working practicesá…, 2002
Work design influences: A synthesis of multilevel factors that affect the design of jobs
SK Parker, A Van den Broeck, D Holman
Academy of Management Annals 11 (1), 267-308, 2017
Work characteristics, musculoskeletal disorders, and the mediating role of psychological strain: a study of call center employees.
CA Sprigg, CB Stride, TD Wall, DJ Holman, PR Smith
Journal of Applied Psychology 92 (5), 1456, 2007
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