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Norlena Hasnan
Norlena Hasnan
Unknown affiliation
Verified email at uum.edu.my
Title
Cited by
Cited by
Year
Balanced scorecard: Weaknesses, strengths, and its ability as performance management system versus other performance management systems
MA Salem, N Hasnan, NH Osman
Journal of Environment and Earth Science 2 (9), 1-10, 2012
872012
A framework of business process re-engineering factors and organizational performance of Nigerian banks
KJ Ringim, MR Razalli, N Hasnan
Asian Social Science 8 (4), 203, 2012
672012
Effect of business process reengineering factors on organizational performance of Nigerian banks: Information technology capability as the moderating factor
KJ Ringim, MR Razalli, N Hasnan
International Journal of Business and Social Science 2 (13), 2011
532011
The relationship of cyberloafing behavior with big five personality traits
R Abidin, CS Abdullah, N Hasnan, AL Bajuri
Australian Journal of Basic and Applied Sciences 8 (12), 61-66, 2014
502014
The relationship between information technology capability and organizational performance of Nigerian banks
KJ Ringim, MR Razalli, N Hasnan
International Journal of Business Research and Development 4 (2), 2012
502012
Effect of the business process reengineering factors and information technology capability on organizational performance
KJ Ringim, MR Razalli, N Hasnan
Unpublished PhD Thesis, Universiti Utara Malaysia, 2012
462012
The moderating effect of IT capability on the relationship between business process reengineering factors and organizational performance of banks
KJ Ringim, MR Razalli, N Hasnan
Journal of internet banking and commerce 17 (2), 1-21, 2012
422012
Communication and service innovation in small and medium enterprises (SMEs)
ZH Zulkepli, N Hasnan, S Mohtar
Procedia-Social and Behavioral Sciences 211, 437-441, 2015
412015
Moderating effect of Information technology (IT) capability on the relationship between business process reengineering factors and organizational performance of Bank
KJ Ringim, MR Razalli, N Hasnan
African Journal of Business Management 6 (16), 5551, 2012
362012
Lean production and TQM: complementary or contradictory driving forces of innovation performance?
M Aoun, N Hasnan
International Journal of Innovation Science 5 (4), 237-252, 2013
342013
Critical success factors for business process management for small and medium banks in Nigeria
KJ Ringim, MR Razalli, N Hasnan
Business and Management Review 2 (1), 83-91, 2012
342012
Relationship between lean practices, soft total quality management and innovation skills in Lebanese hospitals
M Aoun, N Hasnan, H Al-Aaraj
Eastern Mediterranean Health Journal, 2018
302018
Dynamic supply chain capabilities: A case study in oil and gas industry
S Saad, Z Mohamed Udin, N Hasnan
International Journal of Supply Chain Management (IJSCM) 3 (2), 70-76, 2014
292014
Health-care technology management: developing the innovation skills through implementing soft TQM among Lebanese hospitals
M Aoun, N Hasnan
Total Quality Management & Business Excellence 28 (1-2), 1-11, 2017
282017
Exploring the implementation of business process reengineering in banks
KJ Ringim, NH Osman, N Hasnan, MR Razalli
Asian Social Science 9 (11), 243, 2013
262013
Service innovation of postal and courier services in Malaysia: Will it lead to customer responsiveness
A Noordin, N Hasnan, H Osman
International Proceedings of Economics Development & Research 42, 205-209, 2012
232012
Environmental issues and corporate performance: A critical review
MA Salem, N Hasnan, NH Osman
Journal of Environment and Earth Science 2 (10), 112-122, 2012
222012
E-government analysis: sultanate of Oman case
M Al Salmi, N Hasnan
Open Journal of Social Sciences 4 (3), 35-40, 2016
202016
SWOT and TOWS matrix e-Government analysis review on Sultanate of Oman
MAA Al Salmi, NB Hasnan
International Journal of Learning and Development 5 (4), 13-23, 2015
182015
Six main innovation issues: A case of service innovation of postal and courier services in Malaysia
N Hasnan, A Noordin, NH Osman
Journal of Technology Management and Business 1 (1), 2014
152014
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