Follow
Norzuwana Sumarjan
Title
Cited by
Cited by
Year
An investigation of brand experience on brand attachment, knowledge, and trust in the lodging industry
J Kang, A Manthiou, N Sumarjan, L Tang
Journal of Hospitality Marketing & Management 26 (1), 1-22, 2017
2192017
Examining the structural relations among hikers' assessment of pull-factors, satisfaction and revisit intentions: The case of mountain tourism in Malaysia
SHM Taher, SA Jamal, N Sumarjan, N Aminudin
Journal of outdoor recreation and tourism 12, 82-88, 2015
912015
The incorporation of consumer experience into the branding process: an investigation of name‐brand hotels
A Manthiou, J Kang, N Sumarjan, L Tang
International Journal of Tourism Research 18 (2), 105-115, 2016
802016
Examining attraction loyalty formation in creative tourism
D Suhartanto, A Brien, N Sumarjan, N Wibisono
International Journal of Quality and Service Sciences 10 (2), 163-175, 2018
582018
The effects of service performance of hotel customers on quality of experience and brand loyalty in Iran
RS Hosseini, A Zainal, N Sumarjan
Procedia-Social and Behavioral Sciences 201, 156-164, 2015
572015
Hospitality and tourism
N Sumarjan, MSM Zahari, SM Radzi, Z Mohi, MHM Hanafiah, ...
Hrani Hospitality 10, 2014
402014
Theory and practice in hospitality and tourism research
SM Radzi, MFS Bakhtiar, Z Mohi, MSM Zahari, N Sumarjan, CT Chik, ...
CRC Press, 2014
292014
Incongruent quality management perceptions between Malaysian hotel managers and employees
N Sumarjan, SW Arendt, M Shelley
The TQM Journal 25 (2), 124-140, 2013
222013
A Conceptual study of perceived value and behavioral intentions in green hotels
H Rasidah, SA Jamal, N Sumarjan
Australian Journal of Basic and Applied Sciences 8 (5), 254-259, 2014
202014
Customer’s acceptance, usage and M-satisfaction of Mobile Hotel Reservation Apps (MHRA)
MNI Ismail, MA Hemdi, N Sumarjan, MH Hanafiah, MI Zulkifly
Journal of Tourism, Hospitality & Culinary Arts (JTHCA) 9 (2), 1-18, 2017
132017
The potentiality of food as a tourism souvenir product
NFS Hazman-Wong, N Sumarjan
Hospitality and Tourism 2015: Proceedings of HTC 2015 (Malacca, Malaysia, 2 …, 2015
132015
Internal market orientation framework as a source of improving service quality within the Malaysian hotel industry
J Lahap, NM Said, KHC Rose, N Sumarjan, Z Mohi
SHS Web of Conferences 12, 01004, 2014
132014
Movie touring: The influence of film on viewers’ travel intention
MNI Ismail, N Sumarjan, NFA Hadi Khan, MH Hanafiah
Balancing Development and Sustainability in Tourism Destinations …, 2017
122017
The digital printing technologies and survival of the commercial printers in Malaysia printing industry
NAM ALI, MH AZAHARI, SM ROSNAN, N SUMARJAN
Journal of Printing Science and Technology 56 (1), 18-23, 2019
102019
Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry
SM Radzi, MHM Hanafiah, N Sumarjan, Z Mohi, D Sukyadi, K Suryadi, ...
CRC Press, 2016
102016
Idiosyncratic identity for homestay tourism in Malaysia: importance, benefits and challenges
SA Jamal, N Aminudin, N Sumarjan, CT Chik
Journal of Fundamental and Applied Sciences 10 (2S), 524-539, 2018
92018
Perceived value and behavioral intentions relationship: A test of mediation model in Malaysian green hotels
H Rasidah, SA Jamal, N Sumarjan, MHA Ong
Advanced Science Letters 23 (8), 7359-7362, 2017
82017
Quality practices implementation in Malaysian hotels: The management perspective
N Sumarjan, S Arendt
72011
Internal market orientation framework as a source of improving service quality within the Malaysian hotel sector
J Lahap, MN Said, K Rose, N Sumarjan, Z Mohi
The 4th International Conference on Tourism Research (4ICTR), 21-33, 2014
62014
The usage intention of chatbot technology in hospitality and tourism industry: Customers’ perspective
N Sumarjan, N Mazlan, NS Saiful Azmi, MA Kamaruddin, A Salleh
Journal of Tourism, Hospitality and Culinary Arts 15 (1), 206-224, 2023
52023
The system can't perform the operation now. Try again later.
Articles 1–20