| How to Conduct Rigorous Supervised Machine Learning in Information Systems Research: The Supervised Machine Learning Report Card N Kühl, R Hirt, L Baier, B Schmitz, G Satzger Communications of the Association for Information Systems 48 (1), 46, 2021 | 38 | 2021 |
| Industrial services as a research discipline R Gitzel, B Schmitz, H Fromm, A Isaksson, T Setzer Enterprise Modelling and Information Systems Architectures-An International …, 2016 | 33 | 2016 |
| Towards Service Level Engineering for IT Services: Defining IT Services from a Line of Business Perspective A Kieninger, D Baltadzhiev, B Schmitz, G Satzger SRII Global Conference (SRII), 2011 Annual, 759-766, 2011 | 22 | 2011 |
| Leveraging service incident analytics to determine cost-optimal service offers A Kieninger, D Straeten, S Kimbrough, B Schmitz, G Satzger Proc. 11th International Conf. Wirtschaftsinformatik, 1015-1029, 2013 | 18 | 2013 |
| What is “Industrial Service”? A Discussion Paper B Schmitz, R Gitzel, H Fromm, T Setzer, A Isaksson Proceedings of the First Karlsruhe Service Summit Workshop-Advances in …, 2015 | 17 | 2015 |
| Business Cost Budgets: A Methodology to Incorporate Business Impact into Service Level Agreements A Kieninger, G Satzger, D Straeten, B Schmitz, D Baltadzhiev International Journal of Service Science, Management, Engineering, and …, 2012 | 13 | 2012 |
| Towards a technician marketplace using capacity-based pricing C Wolff, M Vössing, B Schmitz, H Fromm Proceedings of the 51st Hawaii International Conference on System Sciences, 2018 | 8 | 2018 |
| Service-oriented cognitive analytics for smart service systems: A research agenda R Hirt, N Kühl, B Schmitz, G Satzger | 7 | 2018 |
| Determining cost-optimal availability for production equipment using service level engineering C Wolff, B Schmitz 2017 IEEE 19th Conference on Business Informatics (CBI) 1, 176-185, 2017 | 7 | 2017 |
| Managing uncertainty in industrial full service contracts: digital support for design and delivery B Schmitz, F Düffort, G Satzger 2016 IEEE 18th Conference on Business Informatics (CBI) 1, 123-132, 2016 | 7 | 2016 |
| Towards the consideration of performance risks for the design of service offers B Schmitz, A Kieninger, G Satzger, H Fromm International Conference on Exploring Services Science, 108-123, 2014 | 4 | 2014 |
| A Data Quality Metrics Hierarchy for Reliability Data R Gitzel, S Turrin, S Maczey, S Wu, B Schmitz Proceedings of the 9th IMA International Conference on Modelling in …, 2016 | 3 | 2016 |
| Service Research J Cardoso, B Schmitz, A Kieninger Fundamentals of Service Systems, 325-357, 2015 | 3 | 2015 |
| Incorporating Business Impact into Service Offers–A Procedure to Select Cost-Optimal Service Contracts A Kieninger, B Schmitz, D Straeten, G Satzger | 3 | 2012 |
| More Observations, More Variables or More Quality?-Data Acquisition Strategies to Enhance Uncertainty Analytics for Industrial Service Contracting B Schmitz, G Satzger, R Gitzel International Conference on Exploring Services Science, 159-172, 2017 | 1 | 2017 |
| Mining Industrial Logs for System Level Insights S Czora, M Dix, H Fromm, B Klöpper, B Schmitz Lecture Notes in Informatics (LNI), Proceedings of the 17th Conference on …, 2017 | 1 | 2017 |
| Towards service-oriented cognitive analytics for smart service systems R Hirt, N Kühl, B Schmitz, G Satzger Proceedings of the 51st Hawaii International Conference on System Sciences, 2018 | | 2018 |
| Industrial Service Contracting: Managing Uncertainty at Contract Design and Delivery B Schmitz Karlsruher Institut für Technologie (KIT), 2017 | | 2017 |
| Deriving System Level Insights from Mining Industrial Log Data B Schmitz, H Fromm, S Czora, M Dix, B Klöpper Proceedings of the 1st Smart Data Innovation Conference, 42-44, 2016 | | 2016 |
| Service Innovation M Kohler, B Schmitz, A Neus Fundamentals of Service Systems, 75-103, 2015 | | 2015 |
