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Björn Schmitz
Björn Schmitz
Verified email at kit.edu
Title
Cited by
Cited by
Year
Industrial services as a research discipline
R Gitzel, B Schmitz, H Fromm, A Isaksson, T Setzer
Enterprise Modelling and Information Systems Architectures-An International …, 2016
282016
Towards Service Level Engineering for IT Services: Defining IT Services from a Line of Business Perspective
A Kieninger, D Baltadzhiev, B Schmitz, G Satzger
SRII Global Conference (SRII), 2011 Annual, 759-766, 2011
212011
How to Conduct Rigorous Supervised Machine Learning in Information Systems Research: The Supervised Machine Learning Report Card
N Kühl, R Hirt, L Baier, B Schmitz, G Satzger
Communications of the Association for Information Systems 48 (1), 46, 2021
192021
Leveraging service incident analytics to determine cost-optimal service offers
A Kieninger, D Straeten, S Kimbrough, B Schmitz, G Satzger
Proc. 11th International Conf. Wirtschaftsinformatik, 1015-1029, 2013
182013
What is “Industrial Service”? A Discussion Paper
B Schmitz, R Gitzel, H Fromm, T Setzer, A Isaksson
Proceedings of the First Karlsruhe Service Summit Workshop-Advances in …, 2015
162015
Business Cost Budgets: A Methodology to Incorporate Business Impact into Service Level Agreements
A Kieninger, G Satzger, D Straeten, B Schmitz, D Baltadzhiev
International Journal of Service Science, Management, Engineering, and …, 2012
132012
Towards a technician marketplace using capacity-based pricing
C Wolff, M Vössing, B Schmitz, H Fromm
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018
82018
Determining cost-optimal availability for production equipment using service level engineering
C Wolff, B Schmitz
2017 IEEE 19th Conference on Business Informatics (CBI) 1, 176-185, 2017
72017
Service-oriented cognitive analytics for smart service systems: A research agenda
R Hirt, N Kühl, B Schmitz, G Satzger
62018
Managing uncertainty in industrial full service contracts: digital support for design and delivery
B Schmitz, F Düffort, G Satzger
2016 IEEE 18th Conference on Business Informatics (CBI) 1, 123-132, 2016
62016
Towards the consideration of performance risks for the design of service offers
B Schmitz, A Kieninger, G Satzger, H Fromm
International Conference on Exploring Services Science, 108-123, 2014
42014
A Data Quality Metrics Hierarchy for Reliability Data
R Gitzel, S Turrin, S Maczey, S Wu, B Schmitz
Proceedings of the 9th IMA International Conference on Modelling in …, 2016
32016
Service Research
J Cardoso, B Schmitz, A Kieninger
Fundamentals of Service Systems, 325-357, 2015
32015
Incorporating Business Impact into Service Offers–A Procedure to Select Cost-Optimal Service Contracts
A Kieninger, B Schmitz, D Straeten, G Satzger
32012
More Observations, More Variables or More Quality?-Data Acquisition Strategies to Enhance Uncertainty Analytics for Industrial Service Contracting
B Schmitz, G Satzger, R Gitzel
International Conference on Exploring Services Science, 159-172, 2017
12017
Mining Industrial Logs for System Level Insights
S Czora, M Dix, H Fromm, B Klöpper, B Schmitz
Lecture Notes in Informatics (LNI), Proceedings of the 17th Conference on …, 2017
12017
Towards service-oriented cognitive analytics for smart service systems
R Hirt, N Kühl, B Schmitz, G Satzger
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018
2018
Industrial Service Contracting: Managing Uncertainty at Contract Design and Delivery
B Schmitz
Karlsruher Institut für Technologie (KIT), 2017
2017
Deriving System Level Insights from Mining Industrial Log Data
B Schmitz, H Fromm, S Czora, M Dix, B Klöpper
Proceedings of the 1st Smart Data Innovation Conference, 42-44, 2016
2016
Service Innovation
M Kohler, B Schmitz, A Neus
Fundamentals of Service Systems, 75-103, 2015
2015
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