Perceived value of the purchase of a tourism product J Sánchez, L Callarisa, RM Rodriguez, MA Moliner Tourism management 27 (3), 394-409, 2006 | 1785 | 2006 |
Customer perceived value in banking services JCF Roig, JS Garcia, MAM Tena, JL Monzonis International Journal of Bank Marketing 24 (5), 266-283, 2006 | 621 | 2006 |
Perceived relationship quality and post‐purchase perceived value: An integrative framework MA Moliner, J Sánchez, RM Rodríguez, L Callarisa European Journal of Marketing 41 (11/12), 1392-1422, 2007 | 530 | 2007 |
Tourism destination image, satisfaction and loyalty: a study in Ixtapa-Zihuatanejo, Mexico L Hernández-Lobato, MM Solis-Radilla, MA Moliner-Tena, ... Tourism geographies 8 (4), 343-358, 2006 | 389 | 2006 |
The influence of social media in creating expectations. An empirical study for a tourist destination Y Narangajavana, LJC Fiol, MÁM Tena, RMR Artola, JS García Annals of tourism research 65, 60-70, 2017 | 361 | 2017 |
Relationship quality with a travel agency: The influence of the postpurchase perceived value of a tourism package MA Moliner, J Sánchez, RM Rodríguez, L Callarisa Tourism and Hospitality Research 7 (3-4), 194-211, 2007 | 342 | 2007 |
Loyalty, perceived value and relationship quality in healthcare services MA Moliner Journal of service management 20 (1), 76-97, 2009 | 337 | 2009 |
Antecedents of airline passenger loyalty: Low-cost versus traditional airlines S Forgas, MA Moliner, J Sánchez, R Palau Journal of Air Transport Management 16 (4), 229-233, 2010 | 298 | 2010 |
Perceived quality and satisfaction in multiservice organisations: the case of Spanish public services E Bigne, MA Moliner, J Sánchez Journal of services Marketing 17 (4), 420-442, 2003 | 284 | 2003 |
Internal market orientation and its influence on organisational performance V Tortosa, MA Moliner, J Sánchez European journal of marketing 43 (11/12), 1435-1456, 2009 | 246 | 2009 |
User-generated content sources in social media: A new approach to explore tourist satisfaction Y Narangajavana Kaosiri, LJ Callarisa Fiol, MÁ Moliner Tena, ... Journal of Travel Research 58 (2), 253-265, 2019 | 236 | 2019 |
Consequences of customer engagement and customer self-brand connection MÁ Moliner, D Monferrer-Tirado, M Estrada-Guillén Journal of Services Marketing 32 (4), 387-399, 2018 | 227 | 2018 |
Perceived value and customer loyalty in financial services JC Fandos Roig, JS Garcia, MA Moliner Tena The Service Industries Journal 29 (6), 775-789, 2009 | 222 | 2009 |
Customer loyalty in clusters: perceived value and satisfaction as antecedents LJ Callarisa Fiol, E Bigne Alcaniz, MA Moliner Tena, JS Garcia Journal of Business-to-Business Marketing 16 (3), 276-316, 2009 | 179 | 2009 |
El valor y la fidelización de clientes: una propuesta de modelo dinámico de comportamiento JEB Alcañiz, MÁM Tena, LJC Fiol Revista Europea de Dirección y Economía de la empresa 9 (3), 65-78, 2000 | 162 | 2000 |
Marketing social: la gestión de las causas sociales MAM Tena Esic Editorial, 1998 | 150 | 1998 |
Un estudio comparativo de los instrumentos de medición de la calidad de los servicios públicos JE Bigné Alcañiz, MÁ Moliner, T Vallet-Bellmunt, J Sánchez-García Escuela Superior de Gestión Comercial y Marketing, 1997 | 140 | 1997 |
El aprendizaje cooperativo y las habilidades socio-emocionales: una experiencia docente en la asignatura técnicas de ventas M Estrada, D Monferrer, MA Moliner Formación universitaria 9 (6), 43-62, 2016 | 130 | 2016 |
Increasing customer loyalty through customer engagement in the retail banking industry D Monferrer, MA Moliner, M Estrada Spanish Journal of Marketing-ESIC 23 (3), 461-484, 2019 | 102 | 2019 |
Multidimensional perspective of perceived value in industrial clusters LJ Callarisa Fiol, MA Moliner Tena, J Sánchez García Journal of Business & Industrial Marketing 26 (2), 132-145, 2011 | 98 | 2011 |