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Cited by
All
Since 2019
Citations
21
21
h-index
2
2
i10-index
1
1
0
10
5
2021
2022
2023
3
8
9
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Rupal Khambhati
Assistant Professor, S. R. Luthra Institute of Management, Surat, Gujarat Technological University
No verified email -
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service quality
statistics
consumer behaviour
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A performance evaluation and comparison model for urban public healthcare service Quality (Urbpubhcservqual) By fuzzy TOPSIS Method
R Khambhati, H Patel, S Kumar
Journal of Nonprofit & Public Sector Marketing 34 (3), 291-310
, 2022
16
2022
Construction and validation of public healthcare service quality model-an empirical study of Indian public healthcare facilities in digital era
R Khambhati, H Patel, S Kumar
International Journal of Public Sector Performance Management 6 (6), 893-907
, 2020
4
2020
Service quality in healthcare: A literature review
RK Khambhati
Higher education
, 2005
1
2005
An Investigation of the Relationship Among the Public Healthcare Service Quality, Patient Satisfaction and Behavioral Intention of Inpatients: Collective and Independent …
H Patel, R Khambhati
INDAM: Indian Academy of Management at SBM-NMIMS Mumbai, 439-455
, 2023
2023
Service Quality Measurement of Public Healthcare Facility: A Comparative Study on Urban and Rural Consumers of Surat District
RK Khambhati, S Kumar
Ahmedabad
, 2018
2018
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